Responsibilities:

• Manage all office administrative activities, including daily mail and FedEx/UPS Package deliveries and shipments, ordering of office supplies, maintenance of office equipment, and other day-to-day office operations
• Provide support to the sales team and accounting department with daily route paperwork, customer account inquiries
• Utilize the Encompass Route Accounting System ("Encompass") to help facilitate routes’ needs per location and support throughout the day – opening new accounts, adjusting pricing, and so on
• Act as liaison between sales team and HR department for simple requests/needs, payroll questions, documentation requests, etc.
• Professionally answers all incoming office phone calls and ensures all calls are directed accordingly
• Ensure proper filing and follow proper record retention policy of pertinent documents
• Plan, coordinate and organize various meetings and events
• Code and obtain GM approval for all Operating Expenses
• Where applicable, support sales with Tell-Sell calling duties, account questions
• Assist employees to maintain records required for compliance with internal policy, State and Federal regulations including driver logs, mileage records, trainings and other records required
• Support the regional administrative needs of the National Manager
• Work with Microsoft Office (Excel, PowerPoint, Outlook)

• High School Diploma or GED required
• Work collaboratively across the organization, share best practices, lead by example and adhere to Company standards
• Professional representation of the company and brand when in the market
• Use hands to finger, handle, or feel/reach with hands and arms
• Speak, hear, and understand instructions
• Frequently transition between walking and sitting
• Occasionally stand and stoop, kneel, crouch, or crawl
• Prior customer service, human resources, office management, and accounting experience preferred
• Direct Store Delivery or Route Accounting experience a plus
• Strong verbal and written communication skills
• Strong mathematical skills
• Strong technical skills with smartphone technology
• Strong organizational skills as demonstrated by an ability to set and handle multiple priorities
• Exceptional time management skills and punctuality
• Proficiency in Microsoft Office
  Regularly lift and/or move up to 25 pounds
• Use specific vision abilities including: close vision, distance vision, peripheral vision, depth perception, and focus adjustment
• Work with or near moving mechanical parts, moderate to loud noise, outside weather conditions, and/or extreme temperatures
• Fluent in English, additional language skills an advantage
• Adaptable and quick to learn new processes and tools.
• Has a "whatever it takes" attitude.
• A track record of performance meeting targets and objectives.
• Self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times challenging environment.
• Ability to work cross-functionally and with a wide range of employees with different skill sets.
• Strong organizational, interpersonal, and communication skills (written and verbal).